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Vodafone RED Members Pay Attention to Your Bill in International Travels

One ​​of the biggest problems for frequent travelers is high phone bills. As you know, roaming fees can be quite expensive.. As such, people are looking for operators that offer the most suitable international tariffs.. When I did some research, Vodafone Red’s new packages caught my attention.. Offered many benefits for travelers. Overseas departure stamp, fast transit at airports, benefiting from lounge services, etc. Moreover, since my father has just switched to Vodafone Red tariffs, thanks to the Family packages, we were able to switch to Vodafone Red tariffs for 3 family members with a 35 percent discount.

The most logical is Vodafone Red L, the rest is just called Red

I was also tempted by this attraction and switched to Vodafone’s Vodafone Red L tariff, which is normally 100 TL.. Because most of the advantages offered by the tariff do not work for you unless you are a Red L package.. If you are not Vodafone Red L, forget about the advantages such as international departure stamp, free lounge service, fast pass.. You don’t have an event other than the lounge service only 2 times a year.

Vodafone Red Daily Passport How? My Experiences…

As for the overseas usage packages, the Daily Passport tariff comes into play in certain countries.. You can benefit from your package in Turkey by paying approximately 13 TL for a day.. Of course, if you went on a 5-day trip, you may not want to pay 65 TL per month for Vodafone Red L, and also 65 TL for 5-day use, ie 130 TL in total.. That’s why I did the same on my holiday in Hungary.. Unfortunately, a 10-second conversation cost me 12.5 TL as my hand accidentally hit one of the incoming calls.. Because even if you say no, I don’t want a daily package, the package is defined to you as soon as you answer the phone.

Hallice from Vodafone Private Customer Services Government Office

Then I made a trip to Morocco. On the way back to Casablanca via Rome from Istanbul, I traveled from Casablanca to Istanbul via Paris.. The bill I saw when I returned was quite surprising.. Then I called Vodafone’s Private Customer Services.. Of course, I couldn’t figure out how they call this special customer service.. You both pay and wait for a minimum of 5 minutes.. (And this is not a one-time thing.). I, my brother and my father called this line many times and listened to music with our money) Frankly, I was not kept on hold for more than 1 minute while using Avea Prime.. I guess Vodafone didn’t understand the premium segment thing very well.. On top of that, the staff here are not very good at solving your problem.. Of course, the issue of solving problems was also problematic in Avea Prime.. I think Turkcell is the most talented in this regard.

When I asked why my bill was bloated, the answer I got was already confusing.. But in the end I realized that due to usage in Italy, a daily package was defined for me.. However, during the 5-hour transfer period, I kept all incoming calls at Rome Airport busy and used the internet from the airport’s free wifi.. On top of that, cellular efficiency was off.. When I wanted to appeal the situation, the officer said that I had to go to the website and complain there.. This section, where I pay an extra fee per call and which is the Vodafone Red Private Customer Service line, guided me to solve my business on the website.. From there, I created my request.

4 G Caller Phone Is Not Listening to Cellular Data

Then this month I was faced with a higher bill for. This bill appears to be due to data usage in Morocco.. However, on the days I was in Morocco, my phone’s cellular data was turned off.. When you keep the cellular data of a phone like the iPhone 6 Plus turned on, data amounts much higher than what appears on the bill will be credited to your account in minutes.. The reason for this is the comment of a technology reporter friend While the phone is searching for the 3.5-4.5G frequency, a small amount of data is sent automatically. It says it may be. However, we cannot turn off the phone completely so that we do not incur roaming charges abroad and our bills are inflated.. Operators need to take this into account.. Frankly, I did not encounter a similar situation abroad while I was at Avea.. Vodafone, on the other hand, managed to get the 4-month amount I paid at Avea in 2 months.

Honestly, my adventure with Vodafone, which I changed my operator after being deceived by the many advantages it offers, is not a long one. it doesn’t look like it will last. Either I will have to stop traveling or I will have to leave Vodafone, which charges me extra every time I travel.

Let’s see if I can get a response to my complaints on Vodafone’s site in a few days.

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